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CSN describes a "no problem" return policy.They actually charge almost half the price of each item you are returning as a shipping and handling charge even if all the items were shipped together in one box.

I have purchased from numerous online retailers and they all accept returns with a minor restocking fee.

CSN has numerous complaints published regarding this exact situation.

The fees are charged whether you accept store credit or ask for a refund so either way, you pay for the item so they can resell it at full price.They make me ashamed to be from Massachusetts.

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CSN does not honor their stated return policy on rugs. You will pay dearly if you need to return something.

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